All about the drinking water sector: Vewin publishes Drinking Water Statistics 2017

Back 17 april 2018

All about the drinking water sector: Vewin publishes Drinking Water Statistics 2017

Customers have a very high opinion of Dutch drinking water; customer satisfaction with drinking water services is also high and drinking water bills in the Netherlands are low in comparison with neighbouring countries. Those are the standout conclusions from Drinking Water Statistics 2017, from source to tap, Vewin's up-to-date and extensive statistical survey of the Dutch drinking water sector. The publication is intended to contribute to the transparency of the sector at all stages in the drinking water chain. It also contains a wealth of basic data to support policy development.

Service and quality both highly rated

For drinking water companies, the top priority is a continuous supply of clean and safe drinking water. They are also committed to providing customers with the best possible service and to achieving a high level of sustainability. A chapter of the Vewin report is therefore devoted specifically to those goals. From the information presented, it's clear that drinking water is available to customers in the Netherlands almost all the time. Over the course of a year, supplies are interrupted for an average of 15:34 minutes, of which 6:33 is due to faults. Water quality index data also shows that the drinking water supplied is of near-perfect quality. Asked to score service quality, customers give an average of 7.9 out of 10. Drinking water quality gets 8.5 out of 10.

Availability and quality of drinking water sources

As well as data about the drinking water sector, the report contains a statistical description of the water supply chain and information about drinking water sources and ecological, soil and subsoil status. The availability and quality of drinking water sources are very important to the supply companies. Maps are presented indicating where pesticides and emerging pollutants are present in sources of drinking water. Practical new illustrations also show how the distribution of surface water bodies and groundwater reserves used for drinking water extraction compares with patterns of land use for purposes such as nature conservation and mining. By revealing how drinking water extraction relates to ecology, for example, the maps shed light on threats and opportunities for drinking water extraction.

Bills are relatively low

Vewin's report also puts the Dutch drinking water sector in international perspective. A European comparison reveals that, for example, an average family's drinking water bill in 2015 was lower in the Netherlands than in neighbouring countries. Excluding consumption taxes, average bills varied between € 72 in Romania and € 264 in Denmark. The figure for the Netherlands was € 138. The reported statistics come mainly from data gathered by Vewin for its annual drinking water benchmarking exercise. Additional information is taken from third-party publications. Key data on the drinking water sector is also summarised in a handy leaflet.

Read Drinking Water Statistics 2017, from source to tap
Read the Key Data leaflet

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